Terms and Conditions

Terms and Conditions:
7/3/25
Welcome to Castaways Creations! These Terms and Conditions govern access to and use of our website and services. By using our site or purchasing from us, you agree to be bound by these terms.

1.General Information
This website is operated by Castaways Creations located at 512 Lexington Dr. Aliquippa Pa, 15001. Throughout the site, the terms, we, us, and our refer to Castaways Creations.

2. Use of Our Website
You agree to our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment.

3. Product and Services
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products to any time without notice.
- Prices for our products are subject to change without notice

4. Orders and Payment
-When you place an order, you agree that all information provided is accurate and complete.
- We reserve the right to refuse or cancel orders at our discretion.
- Payment must be made in full before items are shipped
Accepted payment methods: (Visa, Mastercard, Amex, Discover, Pay, Etc)

5. Shipping and Delivery
- We offer shipping to USA only!!!!!!
- Certain items will not be able to purchase for certain states
- will not be refunded if you order from one of those restricted states
- Estimated delivery times will be provided once items are fulfilled
- We are not responsible for delays caused by carriers

5. Returns and Refunds
Metal Products:
We do not accept returns on metal products. However, if a metal item arrives out of specification, we offer a 50% discount on a replacement.
To qualify:
Contact us via the official CastawaysCreations Instagram account.

Provide your order number, name, and a clear video showing the issue.

The out-of-spec item must be returned to us.
3D Printed Items:
3D printed items are non-refundable. If your item arrives damaged or defective, we will send a replacement—provided the damage is reasonable and supported with clear evidence.

Shipping Costs:
Customers are responsible for return shipping costs unless the item was received damaged or had missing parts.
6. User Accounts
Creating an account is optional but may be required for order tracking or future purchases. You are responsible for maintaining the confidentiality of your login information.

7. Prohibited Conduct
You agree to NOT:
- Use website for any unlawful purposes
- Violate intellectual property rights
- Attempt to interfere with the operation or security of the website
- Use bits or automated systems to place orders or scrape content

8. Intellectual Property
all product content (including images, logos, and text) are the property of Castaways Creations LLC.

9. Limitation of Liability
We shall not be liable for any indirect, incidental, special, or consequential images arising out of or related to the use of our website or products purchased, including lost profits, criminal acts, loss data, or personal injury

10. Indemnification
You agree to indemnify and hold harmless Cataways Creations, its affiliates or partners from any claims or damages resulting from your violation of these Terms or your misuse of our services.

11. Governing Law
These terms shall be governed by and construed in accordance with the law of Pennsylvania/USA without regard to conflict of law principles.

12. changes of Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the website after such changes constitutes your agreement to the new Terms.

12. Contact Us
If you have any questions about these Terms, please contact us:
Castaways Creations
Email: CastawaysCreations01@gmail.com
Address: 512 Lexington Dr. Aliquippa Pa, 15001